STORAGE. MANAGEMENT. SECURITY.
We pride ourselves on our expert technical ability, and aspire to bridge the gap between manufacturer, reseller and the end user.
Titan Data Solutions is a new breed of distributor, specialising in selling Data Storage and Cybersecurity Solutions. We supply all aspects of Data Storage (primary, backup and archive), whilst providing cutting-edge cybersecurity service packages and solutions via the Titan Cybersecurity Centre™ - including 24/7 MDR (managed detection and response for cybersecurity threats) from our Security Operation Centre.
When we incorporated the business in November 2018, our mission was to combine decades worth of experience to deliver to the channel a model of distribution that adds value, direction, and expertise to the VARS, MSPs and System Integrators around the UK.
Our unique approach to the market has been recognised by success in both the CRN and Storage Magazine industry awards, as well as by an ever increasing number of VARs and MSPs utilising our full service proposition.
HOW WE OPERATE
"We have a concise technology portfolio, supported by margin-rich and market-leading vendors"
3-2-1-1
TitanS ‘best practice’ rule for data storage
We have a concise technology portfolio, supported by margin-rich and market-leading vendors, imitating dataflow through the types of blue-chip corporations our reseller community focus on and structured according to the 3-2-1-1 industry known ‘best practice’ rule for data storage. This rule ensures the end user IT Department stores three copies of their data - Primary, Secondary and Archive - on two types of media (hard disk and tape), one copy onsite and one copy offsite.
PEACE OF MIND
From pre-sales consultancy to system design and configuration, all our hardware solutions are built and tested in-house prior to despatch and sold with onsite maintenance and support contracts for end customer peace of mind, delivering recurring revenue for our reseller.
BUSINESS DEVELOPMENT
Our business development team visit all sales floors, sharing technical advice, running training days and events, focused around upselling technology, rather than simply selling part codes, making resellers more relevant to their end users who are being chased by the masses trying to sell the same low margin vendor sets.
PROVIDING A RICHER SERVICE
Ultimately, it’s always going to be about what’s best for the end user. It’s not just about margin; it’s all about providing a richer service and greater value to the end customer. The better-informed end users are, the better chance our resellers have in keeping them up to speed with technology developments and retaining their business. And when it comes to data storage and addressing the increased demands being placed on the end users’ business, Titan Data Solutions has all the tools, expertise and capability to ensure our VARs close the deal and keep the business.
Titan Cybersecurity Centre™
As cybersecurity moves towards delivery through remote managed services, the Titan Cybersecurity Centre simplifies this whole area for distribution - by selecting, packaging and integrating SaaS-based Security Operations Centre (SOC) service packages as well as other professional security services, and supplying them for resale through resellers and MSPs.
Simplicity in design
The service packages are straightforward to sell and implement, and Titan has partnered with two leading SOCs to supply the packages:
- Alert Logic is based in the UK and Texas and has over 4,000 customers; it is recognised as a Leader in the 2020 Forrester "Global Managed Security Services Providers" Wave;
- DigitalXRAID is based in the UK and has CREST certification as well as ISO-9001, ISO-27001 and ISO-20000.
MEET THE TEAM
Ben Jackson, Managing Director and proud owner of two Chihuahuas
Ben has over 20 years experience in the IT industry and an unrivalled expertise in the data storage market. In forming Titan, he was determined to create a new breed of Distributor, with service and solutions as the core proposition, rather than the traditional 'part number and price' approach.
Although he likes to portray a tough exterior, he can be seen most weekends being pulled along as he walks his two tiny dogs.
Steve Low, Sales Director and eternal optimist
Steve has more than 10 years experience in Sales, in his last role managing a Solutions Sales Team generating over £60m annual sales. At Titan he has created, and is continuing to develop, an experienced service and solutions based team that is an integral part of Titan's new approach to the market.
When it comes to his beloved Manchester United, his strong commercial acumen and fact based approach to business, seems to be replaced by an eternal optimism that they will win something one day soon.
David Treadwell, Solutions Director and NFL fan
David is vastly experienced in all aspects of data storage and management with more than 15 years experience in Sales, Product and Business Development roles. His solutions and service led approach is the cornerstone of Titan's refreshing new approach to Distribution.
Intelligent with an innate ability to address complex business issues, his love of the NFL game should come as no surprise. It's either that, or his insomnia and very high boredom threshold.
Harry Berner, Commercial Director and West Ham fan
Harry was one of the founders of Titan and is vastly experienced in the key data storage technologies. Having started his working career as an Account Manager, Harry understands the UK reseller market and the products and services proposition they need to meet their end user customers needs.
He likes nothing more than to spend Monday mornings chatting to his office colleagues about the weekend's success for West Ham - but it doesn't happen that often.